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Acronis Disk Director 12 – Kmi - Take control of your data, drives and system
Please check that you are using the latest build for ATIH and have created the Acronis bootable Rescue Media from this build version or created the rescue media from the latest.
ISO file from your Acronis account. You may need to create the Windows PE version of the Rescue Media if the standard Linux based media continues to give you this video mode error. The problem from this is that it's designed for Windows where the system will start with the built in CPU graphics to save power and then swap to the dedicated graphics on the fly when more intgensive graphics items call on it.
Unfortunately, Linux doesn't handle this well. Here's a run-down of Optimus MVP LogViewer MVP Google Drive Cleanup Utility Cloning Correctly Clone vs Backup Community Tools Contact Support Product Documentation Common OEM Drivers. I found an alternative solution. I have the same model Probook that was just received and got here because of the same problem. I am actually using Acronis but my objective is to make a static copy of the SSD or to restore to one.
Try going into the Probook Setup using F10 while it is powering on and then do the following steps:. Use Esc to jump to the setup exit menu and affirm that you want to save and exit. Let the laptop begin to reboot and use F10 to get back into the Setup. Now go to the Advance group and select Boot Options. Scroll down to where you can select the boot order.
Again use Esc to hyperjump to the exit menu and save the changes. You can hit Esc when the BIOs presents a new message in the lower left of the screen. This gives you a startup menu that includes BootMenu F9. From there you can pick what you want to boot. Only problem is that when I tried it, I got the same result as option 2 below. After you are done with the Acronis boot media, you can put it back to the Secure Boot option, if you feel that is important for security.
The solution is to enter bios, disable secure boot enabling legacy boot , then the Acronis USB will successfully boot. I just bought the newest acronis true image and updated to the most recent build. Acronis are you paying attention? We need a fix now, instead of jumping thru hurdles. Thank you for your posting! If the issue still reproduces in your environment, we'd ask you to open a support ticket, so that our engineers can analyze the diagnostic information from your particular system and find the root cause.
I went ahead and did only to find this problem again. The issue is already known and a workaround has already been found by another user. I'm asking for you to address this issue, so we don't have to do an extra step, or at least recognize the issue and make it known to unsuspecting users so they don't go through the same hurdles as we did.
In reply to I found an by David Braun. I did three more things, and now the David Braun fix as above works on this machine. Whether this makes the machine fall back to the internal HDD or not depends on timing. Which of these things is critical, I don't know. I did them all, and now the machine boots to the Acronis disk.
I am going to start a new thread to address my specific situation, but it's related to this topic, so it may be helpful to address it here as well I'd certainly appreciate any help if anyone else has encountered and solved the same problem. I have tried cloning and restoring from a full backup. When I try to boot from my Acronis disk, I get the "Video mode setup error" referenced above.
I can disable secureboot and enable legacy support as suggested above, but, while this lets me boot from the disk into Acronis, if I try either to clone the HDD or restore from a full backup onto the SSD, I get a warning message stating that when the operation completes the system will not be able to boot from the destination disk. However, the only way I can get Acronis to boot from the disk is to disable secureboot and enable legacy support. If I A leave secureboot enabled or B disable both secureboot and legacy support, then I'm back to Acronis not booting due to the "Video mode setup error.
I have also tried creating a Windows PE version of the rescue media to no avail. I downloaded and installed the Windows 10 ADK and attempted to create new rescue media, but after a few minutes I get the error message: "The device is busy. You will also get a log from the script showing any issues if any arise. This error is only because the laptop has TWO video cards and there is a very easy fix.
Save and Exit. Ryan's solution may well work I haven't tried it , and it sounds simply enough to be worth a try, but I was able to resolve the issues I was having by creating and using a linux-based recovery media usb drive. By creating and using a linux-based recovery media usb drive , I was able to get my computer to boot into Acronis without altering or disabling secureboot.
According to all the messages in Acronis, the operation completed successfully. I did have to uninstall and reinstall a couple drivers one for the touch-pad and one related to audio , but I believe that had more to do with security updates from HP. In any event, my laptop has been working correctly with the new SSD installed for several months now. This solved the video problem for me after three days of trying to back up my new laptop. Thank you! I have a Lenovo X1 Extreme with both integrated and discrete Ti video cards.
Select an item by using the keyboard: 1. Acronis True image bit , 2. Acronis System report. The USB drive was read for a bit and then nothing happened - the screen stayed black.
It seemed Acronis has loaded but couldn't appear on the laptop's screen. After that, I could reboot only by holding the power key. Connecting to an external monitor through different cables didn't matter - still black screen. I really dont know what to do i have disable one of my 2 GPU and only using the intel one, and got the same error also i have a lenovo legion Y and dont know what to do i can go to advance setup on BIOS.
My main language is Spanish so i barely understand the guy who talk about optimus and the last guy who post here Waiting for a response thanks in advance. Now i have solved the problem. The most easy way is:Take an old monitor 12" or 13" with low resolution x Make your bootmedium and than it works perfect with the original monitor. Build rescue media with winpe instead of the default Linux method. Please check out the MVP winpe builder to simplify the process. It's linked below in my signature.
In , you will need to first download the windows ADK from Microsoft Also linked below. Hello Herbert! Have you tried with the MVP media builder? If yes, but the issue still persists, I'd suggest opening a support ticket, so that our engineers can help. Thanks to everyone who posted their findings. I was able to finally get Acronis True Image to backup the factory-sealed image on my new Alienware m15 using the steps below.
Change to AHCI. Press F10 to save settings and reboot. Now, immediately press F12 repeatedly to get the Boot Menu. Select Option 2 for Acronis True Image. Backup the Disk. Change to UEFI. Change to Disabled. David, I think 1 and 2 were key. Double check without switching to legacy.
In some systems, to get a USB to boot you do have a one have legacy on, but then you want to make sure youre using the one time boot menu to still boot the USB in uefi mode. Authored on. Order Asc Desc. Date within - Any - 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year.
Thread needs solution.
- Acronis disk director 12 usb boot free
Backup is on external USB disk or on internal disk. Select the disk where the backup is stored, and browse to the folder where the backup file is located. Case C. Backup is in Acronis Cloud. If you are restoring from Acronis Cloud, click "Acronis Cloud", enter your Acronis account credentials and click Sign in:.
Backup is on a NAS or on internal or external disk. Click on the backup file that you would like to restore. If there are several backup files recovery points , look at the Date column to find the newest backup, click it, then click OK button:. At "Recovery point" step you will be offered to select the backup version to restore. Days when at least one backup version was created will be marked in green:. Click on the backup creation time on the right side.
Selected time is marked with a blue background. If there are several items in the list, choose the latest:. Locate the system disk and mark the checkbox next to it. To avoid unnecessary configuration steps further in the wizard, click on the checkbox next to the disk title, e. Left panel offers steps "Destination of Disk 1", "Destination of Disk 2" etc.
Click OK to confirm that everything on the selected disk will be deleted and replaced with the previous state of the system disk from the backup:. Left panel offers steps "Settings of Partition ", "Settings of Partition " etc. Before proceeding, try switching to Case A by following instructions here , section Solution - Bootable Media, to simplify the recovery process. If it was not possible to change recovery mode from partitions mode to disks, there are two possible outcomes:.
When recovering to the original disk with unchanged internal disks order and partition structure, the program will be able to map partitions from the backup to existing partitions on the original disk automatically. In such case recovery settings for each partition are pre-filled, the "Next button" is not grayed out and you can press it right away. Keep clicking "Next" to move through the list of partitions on the left panel. Going through some partitions may make the program "think" for seconds to correctly match the disk - just wait till the interface responds and click the "Next" button:.
Repeat the process till reaching "MBR recovery" point on the left panel. When working with big partitions, the program may require seconds to respond - just wait till it finishes reading them and responds.
When the "Finish" step is highlighted on the left panel, that is the last chance when you can safely cancel the recovery and undo any changes made on the configuration screens before the program starts applying them:.
Click Proceed to start the actual process of replacing the current failing system state with a healthy system state from the backup:. If possible, take notes and photos of the actions you undertake during troubleshooting. If you will be contacting Acronis directly for assistance, step-by-step pictures would help to resolve the issue quicker.
Click on the Log tab, then click on the plus sign to see the log of the failed operation. To facilitate further issue investigation and troubleshooting, save the recovery log and a system report:.
When the report generating finishes, click "Save as" and browse to the same folder where the recovery log was saved previously. Take the system disk out of the computer box, connect it to another computer and run diagnostic checks against it:.
It is the quickest way to identify a disk hardware failure. Build rescue media with winpe instead of the default Linux method. Please check out the MVP winpe builder to simplify the process. It's linked below in my signature. In , you will need to first download the windows ADK from Microsoft Also linked below.
Hello Herbert! Have you tried with the MVP media builder? If yes, but the issue still persists, I'd suggest opening a support ticket, so that our engineers can help. Thanks to everyone who posted their findings. I was able to finally get Acronis True Image to backup the factory-sealed image on my new Alienware m15 using the steps below. Change to AHCI. Press F10 to save settings and reboot.
Now, immediately press F12 repeatedly to get the Boot Menu. Select Option 2 for Acronis True Image. Backup the Disk. Change to UEFI. Change to Disabled. David, I think 1 and 2 were key.
Double check without switching to legacy. In some systems, to get a USB to boot you do have a one have legacy on, but then you want to make sure youre using the one time boot menu to still boot the USB in uefi mode.
Authored on. Order Asc Desc. Date within - Any - 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Thread needs solution. Daniel Noble. Posts: 1. Comments: 0. Steve Smith. Posts: Comments: Daniel, welcome to these user forums. Products: Acronis True Image 9. Forum Hero. David Braun. Posts: 0. Comments: 1. Try going into the Probook Setup using F10 while it is powering on and then do the following steps: 1.
Now when it boots, you will have a couple options: 1. Samuel Clarke. An update on this, because like me, someone will come looking and might miss the solution above. Then do the cloning as usual. On reboot, re-enable secure boot disabling legacy and everything will boot as normal.
Forum Moderator. Comments: 2. Hello Daniel , Thank you for your posting! Thank you for cooperation in advance! Ticket []. Core Isolation screen shows you whether Memory Integrity is enabled or not.
To disable Memory Integrity, flip the switch to "Off". I checked and confirm it was turned off. I'm looking for new backup software as I am very disappointed that this issue hasn't been resolved in the last 6 months of it being raised and still no timeline to fix it.
I think others here are having this same issue in Windows 10 and Windows Either find a workaround that we can get rid of, or stop tib. I'm in full agreement with Mark's statements. With no official response, I'm looking for alternatives at this point.
I renamed the file to tib. SYS - because the scan showed that there was another incompatible driver installed with Windows 10 that needed to be removed. I have been an Acronis customer since I will be requesting a refund due to this issue.
You cannot say this is supported on Windows 11 when you either need to turn off security features or hack the installation to get around the security features. IMO this is not a supported OS if you need to ask your customers to take these steps to install your product. Unfortunately, in the current software version it's not possible to overcome this limitation. I've given up on Acronis, actually months ago.
I realised I don't need it at all. I've got on-line and offline file backup via iDrive and file syncing via Onedrive as part of Office I've got protection against malware, ransomware and multiple other cyber threats via BitDefender and Malwarebytes with image backup and restore via the free version of AOEMI backerupper. If Acronis had fixed this issue, I might have stayed and spent more than I needed to. But they didn't, and haven't shown any urgency so they've lost me for good.
I have had occasions where my system get hosed-up beyond the ability to recover it via say System Restore. And you sure don't want to have to go back to your original factory setup, get all your programs and settings back to where you want them, and then recover your files from your iDrive and etc.
Having an image backup IMO is important and I make one every day. It seems Acronis should make a "downgrade" to available to you and any others stuck with the W11 limitation. At least, I believe Steve Smith when he says and do work. The same approach should work with Windows 11 but I have not tried testing this yet. I had thought of doing this but as I am unsure exactly what would fail after doing so, I decided not to.
Wayne, tib. It isn't documented anywhere in the Acronis KB documents. Renaming it as tib. I can still open both. My backups are all still running normally on schedule so currently I again don't see any impact from making the change and Core Isolation has been enabled since it was done! It really shouldn't be necessary to fiddle with stuff like this. Acronis should have sorted this by now, they've had loads of time to it.
Feels like the just don't care. Agreed, this or any circumvention shouldn't be needed, especially to be able to use an integrated Windows security feature that has been present for since April , which should have been plenty of time for Acronis to fix the issues caused by their Try 'N Decide use of tib.
As mentioned by others, the fact that this core, Windows Security function has been ignored, and that there's now been plenty of time to remedy the issue, is unacceptable. This, along with the fact that a previous Acronis image restore failed and required a reinstallation of Windows, is pushing me to find another back solution.
I tried to complete the workaround by renaming the tib. Attempting to rename prompts that the file is in use, and doing so in Safe Mode didn't help. Regardless, I was able to enable WIndows' Memory Integrity as other have done so with this unnecessary workaround. Cannot find the post at the moment. Thanks for responding, Ian.
That may be the case, however we're already using a relatively new version that should have included this implementation. Who knows how long this build will last. It's April Why would Acronis knowingly install software that blocks core Windows security functionality It's irresponsible!
Recommendation: least stop installing tib. Apparently tib. The approach currently taken by Acronis is that you can only do a full installation, you cannot choose which components are to be installed. You also cannot subsequently selectively uninstall components, and it is difficult to components that you do not want to use. Allowing selective uninstallation of components or facilitating deactivation of some features can present opportunities for malefactors to do nasty things.
I suspect the "obvious" solution of allowing selective installation of components is a major task, one that Acronis is unwilling to undertake at the same time as they are rebuilding ACPHO apparently from the ground up. It is my understanding that Microsoft does not have core isolation and memory integrity as a default settings which most users would be unaware of. Instead I rely on the obvious included tools when I install software and decide to uninstall again: either Windows' Uninstall, or Windows' System Restore, or if those fail to work of course there is ATI Recover from backups which I do every morning.
It's a sandbox. Lets say you go to an unscrupulous web site or install a questionable program. If everything is OK, you apply the changes.
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